Frequently asked questions

1. This is my first time ordering at your e-store. How does ordering process occur at your company?

You can read more about this in the “Ordering process” section where every step is described precisely.

2. How do you deliver your packages

We deliver packages through GLS delivery services. Our products are delivered to the address that our clients chose during purchase. After that our clients are notified by text messages or e-mail about precise arrival time of their package.

3. How long does it take for my product to arrive?

Arrival time depends on your location. You can ask assistants on our website for more information regarding delivery time to your address.

4. What is the price of delivery?

Delivery costs 3€, but it is free for purchases over 40€

5. How can I use discount code?

You can insert your discount code in our e-store. If you need help with that you can ask our shop assistants.

6. Why is my discount code not working?

Discounts don’t add up unless it is specifically said so. If there are more discounts we will always charge the cheaper price.

 7. I’m still not sure which product is best for me. Can you help me?

Of course. You are welcome to ask assistants on our webpage, write us an email on: info@www.alphabet-store.com or reach to us through our social media channels. Let us know about any troubles you have and we will be happy to help you. 

8. Can I consume your supplements continuously or do I need to take a break in between? 

Of course. All of our products are dietary supplements that help you get the nutrients your body might be lacking. But still, it is not a complete substitute to healthy and balanced eating habits

9. I have some medical problems. Can i consume your dietary supplements?

In case that you have some medical issues you should talk to your doctor before consuming our dietary supplements. Tell them about ingredients that our dietary supplements contain and they will let you know if you can consume it without further troubles.

10. Can I consume greater quantities for faster and better results?

You should never exceed suggested daily intake.

Do you have any additional questions? Contact us!

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